09/04/2019 Rightpath Claims in Demand-led Service Expansion

Due to a sustained growth in client acquisition and customer service enhancements, experienced Claims Management specialists, Rightpath Claims, has expanded their offered operating hours from 9:00am to 5:00pm weekdays to 8:00:am until 8:00pm, Monday to Friday and 09:00am to 12:00pm Saturday.

Established in 2007 and based in the South East of England, Rightpath Claims’ position as a service provider with customer satisfaction at its core leads them to continually seek ways to drive performance improvement through customer care.

Events which might trigger an insurance claim range from minor yet stressful inconveniences through to dramatic, often life-changing events. Customers making an insurance claim through Rightpath Claims will always encounter an understanding of their predicament, professionalism and the highest level of care upon which Rightpath has built its reputation.

The increased hours of operation, with the additional inclusion of Saturdays, means that customers seeking to progress and resolve their insurance claims will now have even greater access to Rightpath Claim’s teams of dedicated, professional and friendly claims managers at times to suit them.

This expansion also provides greater capacity to the many insurance providers that Rightpath Claims team members support every working day across the full spectrum of personal and corporate insurance claims, ranging from Personal Injury, Critical Illness and Travel, to Event Cancellation and Collision Damage Excess Waiver.

Managing Director, Andrew Commins said; “I am delighted with Rightpath Claims recent extension to its hours, and days of operating. This is a direct result of the knowledge, commitment and customer-led approach shown by all of its team members, and the impact that has had, not just on business growth, but most importantly on the customers themselves.”