We were created by passionate claims people, on the belief that there was a space in the market for a genuine centre of excellence in claims management. On the understanding that at the core of such a business must be the very latest cutting-edge technologies, the first business we developed was an innovations company.

Sentry Solutions is an independent provider of claims and administration services to the Lloyd’s and London Market. They offer solutions for a wide range of specialist and niche products, including:

• Employee benefits, such as personal accident, dental plans and corporate travel insurance.
• Accident & Health insurance products, including dental, cancer and coronary care plans.
• International private medical insurance programmes.

Auto Refunds is a facility that manages car hire excess reimbursement claims covered by collision damage waiver (CDW) insurance programmes.

Launched in 2009, Rightpath Claims is a claims management facility focused on travel insurance.

Digi2L serves as an innovations incubator for our family of businesses. We deliver a whole range of best in class systems for claims administration, claims automation, staff performance management and recruitment apps, as well as responsive websites.

Owning our own software house allows us to ensure all our claim solutions are fully supported by bespoke technological resources. They embed best practices and provide unique, customer centric claim journeys. Our claims based background have allowed our claim businesses to deliver exceptional results.

Established in 2007, the technologies we have developed have placed us as finalists in numerous innovation awards.

In support of ticket cancellation claims, we launched Refund Solutions, a service that operates over multi-languages (French, Dutch, Spanish, German) for consumers based in Europe, South Africa and North America.

Supplier financial failures tend to occur without much (if any) notice and vary considerably in size. Extending the scalable excellence principles and tools we have nurtured within Rightpath Claims, we launched Protect Claims in 2015.

Launched in 2014, Airline Recovery provides support for consumers looking to claim compensation for delays from airlines.