90% Customer Satisfaction After Rapid Scheme Onboarding

In August last year, Rightpath Claims took on a new scheme in need of service recovery from another outsourced claims provider, once onboarded, overall customer satisfaction quickly rose back up to remain consistently above 90%.

Furthermore, calls have also remained consistently within SLA, with claim responses occurring within a 4 day turnaround.

Rightpath Claims recognises the many challenges facing insurers, especially around service-related issues, that is why, as a company that has successfully passed every due diligence exercise to date, we recently put together a Rapid Onboarding Pack to help to support insurers through due diligence, a process that is typically seen as a complex process for those looking to source alternative suppliers for outsourced claims management.

For claims capacity, call us on 01268 214096, or email enquiries@rpisolutions.com