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Contact
Centre


Scalable, Branded
Customer Service
Excellence.

  • Dedicated Teams
  • Dedicated DDI
  • Full Service Branding
  • Rapid Deployment
  • Highly Scalable
Colleagues walking down a corridor discussing a report.

Scalable
Customer
Excellence.

With a shared passion for great customer service, and for over 10 years, our contact centre teams have focused on delivering professionalism, diligence and empathy with every customer interaction.

Thanks to our proven training and mentorship program, rapid deployment of additional, quality contact centre solutions at scale is assured.

Case Studies
See what we delivered for these brands::
Colleagues walking down a corridor discussing a report.
Woman checking phone at night under bedsheets.

Going the
Extra Mile.

All of our contact centre services are fully configurable to suit your precise contact centre needs. From optional extended hours of operation to complete service white-labelling for alignment with your brand and communications style.

Woman checking phone at night under bedsheets.
A laptop screen shoing a report dashboard.

Bespoke Reporting
and MI.

In-depth performance reports can be customised to provide in-depth, granular detail to meet even the most complex reporting requirements, at case, customer and product-level.

INSURANCE TIMES
Awards
2021
- finalist -
INSURANCE TIMES
Tech & Innovation
Awards 2021
- finalist -
INSURANCE TIMES
Claims Excellence
Awards 2021
- finalist -
INSURANCE TIMES
Claims Excellence
Awards 2020
- winner -
INSURANCE POST
Claims & Fraud
Awards 2020
- finalist -
INSURANCE TIMES
Tech & Innovation
Awards 2020
- finalist -
INSURANCE TIMES
Claims Awards
2020
- finalist -
ITIJ
Awards
2019
- finalist -
INSURANCE TIMES
Tech & Innovation
Awards 2019
- finalist -
INSURANCE TIMES
Claims Excellence
Awards 2014
- finalist -
CLAIMS
AWARDS
2014
- finalist -
SOUTH LONDON
Business
Awards 2011
- finalist -

Take the first step and contact us today, we'll do the rest.

9:00am - 5:00pm Mon-Fri (excl. Bank Holidays)
+44 (0)20 8667 8989
enquiries@rpisolutions.com
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