We are exicited to share that Rightpath brand and travel claims experts, Rightpath Claims have made the shortlist as finalists in two categories at this year's Insurance Times Tech and Innovation Awards.
Rightpath Claims overcame strong competition in the categories of Best Use of Technology for Customer Experience - Claims (Service) and Technology Innovation of the Year - Claims.
The shortlisted entries focused on Rightpath Claims' new dynamic self-service travel claims platform, launched in 2020. Designed to improve the customer journey the new platform and portal provides claims status transparency and reduces assessment time by over 50%, thus addressing the most common customer pain point of time to settlement, resulting in an overall satisfaction score of 92%.
If you would like to know more about Rigthpath Claims, and to see the new claims platform in action, visit: RPClaims.com today.